Tendio connects your systems, automates the repetitive work, and keeps your team and families informed - without the manual effort.
Managed service. AU-hosted. No IT team required.
Across rosters, timesheets, invoices, payroll, and government reporting, your team is spending hours each week on reconciliation and manual follow-up, work that can be automated, freeing your people to focus on care.
Discrepancies between planned and delivered hours go unnoticed until they become payroll or billing errors.
DEX, HACC MDS, NDIS claims: each program has its own format and deadline. Manual preparation is time-consuming and error-prone.
Support at Home clients risk exhausting their quarterly budgets without warning, creating compliance and relationship risk.
Rostering, payroll, billing and care planning tools don't talk to each other. Your team fills the gaps manually, every day.
Every Tendio solution is scoped and configured around your systems, your workflows, and your data. The examples below are just a few of what's possible, and the range keeps growing. If your challenge isn't listed here, get in touch. Chances are we can build it.
An AI-powered answering service that handles calls from families and staff outside business hours. It captures the details, classifies urgency, and routes anything critical for immediate follow-up.
Monitors quarterly SAH budget status across all classification levels and alerts coordinators before limits are reached.
Daily scanning of Australian government and regulatory sources, with consolidated briefings ranked by urgency and impact.
These are just a handful of what Tendio can build. Talk to us about your specific challenge.
Manage 50 or more active clients across home care, aged care, or NDIS services
Work across SAH, HCP, NDIS, or private funding streams with complex billing cycles
Spend hours each week on reconciliation, government reporting, or manual compliance work
Use care management, rostering, and billing systems that don't share data with each other
Request a sample billing reconciliation report to see how Tendio surfaces unbilled services, calculates revenue at risk, and flags recurring patterns.
Tendio is built on enterprise-grade infrastructure from leading cloud and AI providers. All data stays in Australia.
Tendio is a fully managed service. We handle the setup, hosting, and maintenance - you just use it.
We understand your systems, workflows, and pain points in a single call.
We connect Tendio to your existing care, payroll and billing systems.
We validate every workflow against your real data before going live.
Your team starts receiving automated alerts and reports - no training required.
We monitor, maintain, and adapt your workflows as your needs change.
Tendio is not a generic automation tool adapted for healthcare. It is built specifically around the compliance requirements, data challenges, and day-to-day realities of Australian aged care and home care.
All data is processed and stored in Australia, meeting Australian Privacy Principles and aged care data sovereignty requirements. See our data sovereignty statement.
Workflows are built with aged care regulation in mind. Support at Home program rules, reporting obligations, and privacy requirements are part of the design from the start.
Works with leading care management, rostering, payroll, and billing platforms. No system replacement, automation sits on top of what you already use.
No IT team needed. We host, monitor, and maintain everything. You get the outcomes without the overhead of managing another platform.
Tendio uses AI to add context, flag patterns, and draft communications. A human always reviews before anything goes out.
Whether you support 50 clients or 5,000, Tendio scales without adding headcount. Built for mid-to-large providers with complex operations.
You only pay for the solutions you deploy. Pricing is scoped to your organisation and the solutions you need.
All prices in AUD. No minimum term by default. Cancel with 30 days notice. Outcome-based pricing available for eligible solutions: ask us about it.
No. Tendio connects to the systems you already use, including care management, rostering, billing, and payroll, and automates the work that sits between them. There is no system migration and no disruption to your existing workflows.
Most single-solution deployments are live within two to four weeks. More complex multi-solution or custom engagements typically take four to eight weeks. We handle all of the setup, integration, and testing. Your team's involvement during onboarding is minimal.
Yes. All data is stored and processed in Australia, including all backups. Tendio does not transfer data offshore. Our infrastructure is hosted on Australian cloud infrastructure and we are bound by the Privacy Act 1988 and the Australian Privacy Principles.
No. Tendio is a fully managed service. We host, monitor, and maintain the platform. You access everything through the Tendio Hub portal. No software to install, no servers to manage. If you have an IT team, they are welcome to be involved, but it is not a requirement.
Tendio is built around the Australian aged care and home care landscape. We support HCP, CHSP, Support at Home, NDIS, and private pay funding streams, and connect to leading care management and billing platforms used across the sector. Get in touch and we can confirm compatibility with your specific systems.
No minimum term by default. Order Forms run on a rolling monthly basis and either party can cancel with 30 days written notice. We earn your business by delivering ongoing value. If you decide to leave, we provide a full data export within 90 days of contract end.
Every solution surfaces its outputs through the Tendio Hub portal, your team's single view across all active automations. Depending on the solutions you deploy, this includes billing reconciliation reports, compliance alerts, workforce summaries, and communication logs. Reports can be exported on demand and are available to all Hub portal users in your organisation.
Yes. Each solution is configured to your organisation's specific systems, funding streams, and workflows during onboarding. For organisations with requirements that go beyond our standard solutions, we also build custom automations under our Enterprise offering. Get in touch to discuss what you need.
Get in touch to discuss how Tendio can be configured for your organisation. No lock-in, no long sales process.
Book a Free AI Discovery Session or email hello@tendio.com.au